At Mel Peirce Naturopathy we respect individual privacy and the rights of individuals to control their personal information. We are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with applicable privacy laws.

1. Information We Collect

We collect the following types of personal information when you interact with us, such as during consultations, treatments, and through our website:

• Personal Information: Name, address, phone number, email address, and date of birth.

• Health Information: Medical history, current health conditions, treatment preferences, and any relevant health data.

• Payment Information: Billing details, payment methods, and transaction history.

• Website Data: Cookies, IP address, browser type, and browsing history on our website. 

2. How We Use Your Information

We use your information to provide and improve our naturopathic services, including:

• Health Assessments & Treatments: To develop individual treatment plans and track progress.

• Communication: To send you appointment reminders, treatment updates, or respond to inquiries.

• Billing & Payments: To process payments and manage your account. 

• Legal Compliance: To comply with applicable laws and regulations regarding health and personal information.

3. How We Protect Your Information

We implement appropriate security measures, such as:

• Secure storage of health records and personal information.

• Regular reviews of our security practices to protect against unauthorized access, alteration, or disclosure of data.

4. Sharing of Information

We may share your data under the following circumstances:

• With Consent: We may share your information with other healthcare providers, but only with your explicit consent.

• Legal Obligations: If required by law, such as to comply with legal processes, health authorities, or government agencies.

• Service Providers: Third-party service providers who assist us with operations (e.g., payment processors, IT support) are bound by confidentiality agreements.

5. Your Rights

You have the right to:

• Access Your Information: Request a copy of the personal data we have on file.

• Correct Your Information: Update or correct any inaccuracies in your data.

• Request Deletion: Ask for the deletion of your personal information unless required by law.

• Withdraw Consent: You can withdraw consent for the collection and processing of your data at any time, except where we are legally required to retain it.

6. Cookies and Online Tracking

If you use our website, we may collect information through cookies to enhance your browsing experience. You may adjust your browser settings to decline cookies, but this may limit certain functionalities of the site.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will include the date of the update.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Mel Peirce Naturopathy 
027 320 5855
hello@melpeircenaturopath.co.nz

Date effective and last modified: 26/6/2025